At nunstargame, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to enjoy gaming responsibly — and to recognize when it's time to step back.
nunstargame enforces the Philippine 21+ age requirement at registration and through ongoing KYC verification. No exceptions.
Set your own deposit limits, session time reminders, and cooling-off periods directly from your nunstargame account settings.
Request a temporary or permanent self-exclusion at any time. nunstargame will honor all requests promptly and stop all marketing communications.
nunstargame is more than just an online gaming platform — we are a community of Filipino players who love the thrill of the game. But we also know that for some people, gambling can become a problem. That's why responsible gaming is not just a checkbox for us; it's a core part of how we operate every single day.
We are committed to providing a safe, fair, and transparent gaming environment for all players across the Philippines — from Manila to Cebu, Davao to Quezon City. Our responsible gaming program is built around three pillars: prevention, player empowerment, and support. We want every player on nunstargame to be able to enjoy gaming as a form of entertainment, not as a source of financial stress or personal harm.
nunstargame operates in compliance with PAGCOR's responsible gaming guidelines and the broader framework established for regulated online gaming in the Philippines. We take our regulatory obligations seriously and continuously invest in tools and training to uphold the highest standards of player protection.
Our Promise: nunstargame will never encourage players to chase losses, gamble beyond their means, or continue playing when they have indicated a desire to stop. We are on your side — always.
Under Philippine law, participation in casino-style gambling activities is restricted to individuals who are at least 21 years of age. This is a legal requirement, not a guideline — and nunstargame enforces it strictly.
Every player who registers on nunstargame is required to confirm that they are 21 years of age or older. We conduct age verification checks at the point of registration and may request supporting documentation — such as a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID) — before an account is fully activated or before a withdrawal is processed.
Any account found to belong to a person under 21 years of age will be immediately suspended. All funds in the account will be frozen pending investigation, and any winnings may be forfeited in accordance with our Terms and Conditions. We take underage gambling extremely seriously and will cooperate fully with any regulatory investigation in this regard.
Parents and Guardians: If you believe a minor in your household has accessed or registered on nunstargame, please contact our support team immediately at [email protected]. We will act swiftly to investigate and close the account.
Problem gambling — sometimes called gambling disorder — is a recognized condition that can affect anyone, regardless of age, income, or background. It's not about how much money you spend or how often you play; it's about whether gambling is causing harm in your life or the lives of those around you.
Some common warning signs that gambling may be becoming a problem include:
If any of these signs sound familiar — whether for yourself or someone you care about — please know that help is available, and reaching out is a sign of strength, not weakness. nunstargame is here to support you.
Remember: Gambling is meant to be entertainment. If it stops being fun, it's time to take a break. Gambling is addictive. Know when to stop.
Take a moment to honestly answer the questions below. This checklist is not a clinical diagnosis — it's a personal reflection tool to help you gauge your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to use our responsible gaming tools or seek professional support.
Have you ever gambled more than you planned to in a single session?
Have you ever felt the urge to return to gambling the next day to win back money you lost?
Have you ever hidden your gambling activity from family members or close friends?
Has gambling ever caused you to miss work, school, or important family events?
Have you ever borrowed money or used savings intended for bills or necessities to fund gambling?
Do you feel anxious, irritable, or low when you are not gambling?
Have you ever tried to stop or reduce your gambling but found it difficult to do so?
Has gambling ever negatively affected your relationships, finances, or mental health?
If you answered "yes" to three or more questions, please consider using nunstargame's self-exclusion tool or contacting our support team. You can also reach out to a professional counselor for confidential guidance.
nunstargame provides a suite of responsible gaming tools that put you in control of your gaming experience. These tools are available to all registered players and can be accessed or adjusted through your account settings at any time.
Set daily, weekly, or monthly deposit limits in Philippine Peso (₱) to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced and require a 24-hour cooling period when increased.
Set a session duration limit and nunstargame will notify you when your time is up. This helps you stay aware of how long you've been playing and take regular breaks.
Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets on nunstargame.
Cap the amount you can lose in a given period. Once your loss limit is reached, nunstargame will automatically prevent further wagering until the limit period resets.
Opt out of all promotional communications, bonus offers, and marketing messages at any time. This removes the temptation of promotional triggers that may encourage unplanned play.
Enable periodic on-screen reminders that show you how long you've been playing and your net win/loss for the session — keeping you grounded in reality during extended play.
How to Access: All responsible gaming tools are available in your nunstargame account under Settings > Responsible Gaming. If you need help activating any tool, contact our support team at [email protected].
Self-exclusion is the most powerful responsible gaming tool available on nunstargame. If you feel that your gambling is out of control and you need a more definitive break, self-exclusion allows you to block yourself from accessing the nunstargame platform entirely for a set period — or permanently.
nunstargame offers the following self-exclusion options:
During any self-exclusion period, nunstargame will immediately stop all marketing communications to you, including promotional emails, SMS messages, and bonus notifications. We will also take reasonable steps to prevent you from opening a new account during the exclusion period.
How to Request Self-Exclusion: Contact our support team at [email protected] with the subject line "Self-Exclusion Request." Include your registered username and your preferred exclusion period. We will process your request within 24 hours and send a confirmation to your registered email address.
PAGCOR National Exclusion: In addition to nunstargame's own self-exclusion program, Filipino players may also register with PAGCOR's national self-exclusion list, which covers all PAGCOR-regulated gaming establishments and platforms across the Philippines.
Whether you're a casual player or a regular on nunstargame, these practical tips can help you keep your gaming experience positive, fun, and within healthy boundaries:
You don't have to face problem gambling alone. There are trained professionals and support organizations in the Philippines who can help — confidentially and without judgment. nunstargame encourages any player who is struggling to reach out to the following resources:
The NCMH Crisis Hotline provides 24/7 mental health support for Filipinos in distress, including those affected by gambling-related issues. Available nationwide.
Hotline: 1553 (toll-free)
PAGCOR operates a responsible gaming program for all regulated platforms in the Philippines, including a national self-exclusion registry and player support services.
pagcor.ph/responsible-gaming
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling disorder.
Meetings available in Manila, Cebu, and Davao
Our dedicated support team is available to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your concerns in a safe, non-judgmental space.
nunstargame is strictly an adult platform. We have a zero-tolerance policy toward underage gambling and take every reasonable measure to prevent minors from accessing our services.
If you share a device or computer with younger family members, we strongly recommend the following precautions:
⚠️ 21+ Only — No Exceptions
nunstargame conducts mandatory age verification at registration. Players may be required to submit a valid government-issued ID confirming they are 21 years of age or older before their account is fully activated and before any withdrawal is processed.
Our dedicated Responsible Gaming team is here to help. Whether you want to activate a tool, request self-exclusion, ask a question, or simply talk to someone, we are available and ready to assist — without judgment, and with complete confidentiality.
Send your responsible gaming request or inquiry to [email protected]. We respond within 24 hours.
Use the live chat feature on the nunstargame platform to speak with a support agent in real time about any responsible gaming concern.
Self-exclusion requests are processed within 24 hours. All other responsible gaming inquiries receive a response within one business day.
Confidentiality Guaranteed: All responsible gaming communications are handled with strict confidentiality. Your request will not affect your account standing or be shared with any third party, except where required by Philippine law or PAGCOR regulations.
Gaming is best when it's fun, controlled, and within your means. Log in to your nunstargame account today to set your responsible gaming limits and enjoy the games you love — safely.
⚠️ Gambling is addictive. Know when to stop. | 21+ Only | PAGCOR Regulated